Implementation Communication Crisis Public Relations of Digital Media-Based: Internet Use Before, During, and After the Covid19 Crisis

Summary

My purpose of doing this research is to find out the activity process of tourist site managers who carry out crisis communication activities through online media or digital media using internet technology links.The problem of this paper lies in the practice of crisis communication in Public Relations institutions that use the Internet before, during, and after the Covid19 Crisis.The data in this study used information from informants as primary data, research results directly in the field, and data from websites about news published by online media about PR activities in implementing crisis communication on Paloh Naga tourism, Denai Lama Village.Findings at tourist sites that managers have not been effective in using digital media to fill in digital media, this is due to constraints on the