Summary
This 2024 qualitative research examined barriers and facilitators to staff recruitment and retention in Assertive Community Treatment teams from dual perspectives—employees and service users. The study addresses an empirical gap in understanding workforce stability within this intensive community mental health service model. Both structural and interpersonal factors appear to influence whether ACT programme staff remain in or leave their positions.
UK applicability
Findings may be relevant to United Kingdom mental health services, particularly NHS-delivered or commissioned community mental health teams operating similar assertive outreach models, though geographical context and health service structure differences should be considered when applying results.
Key measures
Thematic analysis of staff and service user perspectives on recruitment and retention factors in ACT teams
Outcomes reported
The study identified structural and interpersonal barriers and facilitators influencing staff recruitment and retention in Assertive Community Treatment (ACT) teams, as reported by both employees and service users.
Topic tags
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