Summary
This 2024 qualitative study examined the perspectives of staff and service participants regarding barriers to and facilitators of recruitment and retention within Assertive Community Treatment teams. The research identifies organisational and contextual factors affecting workforce stability in community mental health services. Findings may inform human resources policy and team management strategies in behavioural health service delivery.
UK applicability
Whilst conducted in the United States, the findings on workforce retention challenges in community mental health services may be relevant to UK NHS and independent sector ACT-equivalent teams, particularly where staffing vacancies and turnover affect service quality. UK-specific implementation would require adaptation to local employment conditions and NHS HR frameworks.
Key measures
Qualitative themes regarding recruitment and retention barriers and facilitators; staff and participant perspectives
Outcomes reported
The study identified barriers and facilitators to staff recruitment and retention within Assertive Community Treatment (ACT) teams, as perceived by both staff members and service participants. Findings likely addressed workforce stability, job satisfaction, and service continuity in community mental health settings.
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